Just bought a CRV here through Luis Ledesma. He was so knowledgable, kind and not pushy at all. Highly recommend him.
Honest and helpful. Doug Spath is a knowledgeable and prompt Service Adviser that we have used. We have both our cars serviced here. Regular service on our Honda vehicles has given us many years of great performance( since 1980).
As a first time customer of Sunset Honda I had a five star experience. Salesperson Sarena West waited on me before I could get in the showroom door. I was looking for a 2017 Ridgeline RT AWD in Lunar Silver Metallic with black cloth interior. There were none to be had in their entire trading area. I had received the same answer from another dealer. So I ordered one even though it would be a wait time of four months. They agreed on a trade in value for my older Ridgeline and would allow me to drive it until the new one arrived. The following day they called me to say they had located the Ridgeline I wanted in San Jose. They drove to San Jose and made a vehicle swap and had my truck prepared and ready to drive off their lot the next evening, exactly what I ordered. Serena did a great job all the way around as did the dealership. Very pleased and would certainly be a repeat customer. Thank you all for the great truck buying experience!!!
No pressure sales
Yes, 5 stars and 6 if they had such.I recently arrived here in San Luis Obispo and a few weeks before departing from the San Francisco Bay Area, my 2015 Honda Fit EX with less than 5500 miles on it was totalled by another driver's very poor judgement regarding turning. Fortunately no one was injured.Once I settled with my insurance company I immediately headed over to Sunset Honda to replace my car. I did a little homework ahead of time and read all 140 plus Yelp reviews as well as noted which sales consultants drew the most praise. As it was as serpendipitous as welcomed, one of the two top mentioned Yelp sales consultants greeted me, "Hi, I'm Gregg Hargis, how can I help you today."Gregg wasted no time, listened to me very carefully, and within 24 hours we had a deal. I would say Gregg is an exceptional sales consultant but somehow I feel that falls short of someone that not only has very polished professional service skill sets but one who exceeds as a warm and personable guide. Car buying is scary enough, but with Gregg's cool approach and relaxing demeanor, I felt comfortable and he won my trust.Gregg takes the worry out as he puts the trust back in. One more reason Honda rocks.
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